Positive: Punctuality, Quality, Responsiveness, Value
I met Stephen on a chance encounter when I sold something on a yard sale site to his wife and he had the been the one I had met up with. He came in his work vehicle and I had asked him about his business and that my husband and I had been planning to replace our windows in our home and although we didn’t know when we would make the expense I was still keeping a look out. He gave me his card told me to call him when we were ready. No pushy sales pitch no harassment that you sometimes see from those big names. Fast forward we were thinking about getting ready I looked up his website checked reviews and gave him call. Again not once did I feel I was getting pushed into a big purchase, we scheduled a time to meet and as planned he arrived on time and ready to hear what we wanted.
Our house was built in the 70s and had those windows you change from season to season or are “supposed” to, they were very drafty where we froze even if the thermostat said 73 degrees. After telling Stephen what we wanted with the windows he quoted us a fantastic price lower than we had expected (the big name pushy people had gave us mush higher quotes) He even helped us get the financing needed and then a month later (so long due to the holidays) we are sitting in our house with new windows, the thermostat set at 69 degrees and we are NOT cold.
If you have made it with me this far and I hope you have please hear me as I scream from the roof tops that if you are needing your windows replaced Stephen and his team are the ones to do it. They were all kind, courteous, they cleaned up any mess they made (and honestly I never saw a mess anywhere). Stephen knows his windows, gives a fair price has a great attitude and is genuine. So many times my husband heard sales people basically threaten us to buy from them but you do not and will not get that from Stephen.
Stephen, from the Crane family we thank you, not only have you made our home look better (it looks like a whole new house and you only did the windows!!), you are keeping this family of 5 warm. Thank you, thank you, thank you, from the bottom of our hearts.